How Flip IT Works

The Flip IT service is a cost-effective, safe and technologically advanced system of managed IT services, which provides for comfortable and trouble-free IT operations. The service is designed in such a way that the entire management of the information components is provided by a single provider; this means substantial simplification of necessary communication with the custumer's IT services provider.

For every workplace, the customer of the Flip IT service can rent a basic personal computer (or laptop), which is used as an entrance terminal. Via those computers, employees access their applications and data.

All software, files and documents are located on a remote server, which the user can access via a safe Internet connection.

The user can log in from any location (e.g., office, home environment, vacation destinations) and from any device (computer, laptop, mobile device); the virtual environment is always exactly the same, and the user always sees his own desktop.

All data is protected and the provider performs regular updates of the software and applications. Automated and continuous backup of data to a remote destination offers the best possible safety, even in the case of major accidents.

In case of problems or malfunctions, the provider guarantees responsive technical support, which is available six days per week from 6 a.m. to 10 p.m. The structure of managed services makes it possible for most problems to be solved centrally, with potential on-site service interventions carried out on the same working day.

Thus, the Flip IT managed office service ensures that all problems are solved with one call – the entire IT infrastructure is managed by the provider, and the customer only needs to pay a single sum for this service.